Placing an Order

We are open for business Monday through Friday Eastern Standard time from, 9:00 AM to 5:30 PM. As much as we too enjoy the freedom of the internet we are a 30 years old business with roots that anchored our business due to the personal attention we have always provided. We urge that all orders are called in direct to us and we even provide a toll free phone number to make your experience even easier. We want to make sure that what you want and expect is what you will get. To order a Big Top cart, an accessory or parts, simply give us a call during our business hours and we will be happy to take your order.

TOLL FREE - 800 444-1995
TECHNICAL ASSISTANCE- 863 699-1231
FAX- 863 699-0360 (24/7)

Shipping

Big Top Carts must be truck shipped or can be picked up at our factory. When shipping by truck the cart must be secure to an approved shipping pallet which we will do prior to shipping. We charge a $100.00 pallet fee to ready your cart and load for shipping. We can arrange for truck shipping and provide a quotation prior to placing your order upon request. If you wish to provide your own truck or source shipping on your end that is acceptable, however the $100.00 pallet charge will apply. Use our zip code (33852) when receiving a quotation from a trucking company. Freight Information:

Note: These weights do not include any optional pieces of cooking equipment that may be shipped with the cart. We will provide proper shipping weights prior to scheduling all shipments, once the cart is completed. This is just an estimate.

Payment

We accept all major credit cards; VISA, M/C, DISCOVER, and AMEX. All oder are processed in-house and your charge card is processed at the time the order is ready to ship for parts and accessories. when ordering a Big Top cart we will charge 50% of the total invoice upon receiving a confirmed order, and charge the remaining balance when the unit is ready to ship.

We will accept personal or business checks, however we require 10-14 work days for bank clearing.

All Florida businesses or personal purchases will be charged 7% sales tax unless a valid tax exempt form is on hand. Tax exempt forms should be faxed to us at: 863 699-0360

Frequently Asked Questions

Yes, we use quality rims and tires with sealed ball bearings making our carts amoung the easiest in the industry to push and manuver.

GelCoat is a durable pigmented (colored) resin that is applied to the molds before the fiberglass is laid-in. This provides a smooth shinny finish much more durable than paint.

Absolutely. One person can have the Big Top Pro ready for work in under 5 minutes, however we do recommend that a second helper be on hand for a moment to assist in lifting the top in place.

The body can't because fiberglass is a durable plastic material and resistant to most chemicals including salt water. The chasis is finished in powder-coated steel making it resistant to water intrusion. Adding to the benifit of fiberglass is the fact that it can absorb much more impact and abuse than steel or aluminum carts. Dings and dents are a thing of the past when you own a Big Top cart.

That's the best question we like to answer. We have the easiest carts to maintain in the business, bar none! They can be drenched in soapy water inside and out cleaned the same way you would clean your boat. There is very minimal maintenence outside of keeping your cart sparkling clean, a requirement in the food industry.

If you have a question that you would like to see in our FAQ section, please feel free to drop us an email and we will answer it quickly and even possibly add it to our FAQ's.